Category: Psychology

  • Positive Psychology Resources

    If, like me, you’re studying positive psychology, or if you’re keeping up with the field for personal or professional reasons, you will find the following links useful.  They are great for finding new information and opinions, and especially for getting hard-to-find journal articles in PDF:

    Positive Psychology Search

    – The Google of positive psychology

    Positive Psychology News Daily

    – Great site, regular updates.  Written mostly by current and former positive psychology students.

    Friends of PP

    – Very good email list.  Very frequent emails, so DO NOT sign up to this with your usual email address!

    Authentic Happiness

    – This is where to find all the questionnaires for happiness, character strengths, and so on.

    Researchers and Labs

    Places to find journal articles and in-press papers of researchers.  Most researchers have a webpage, but I’ve only included those you can get papers from.  The topic areas are not exhaustive, they’re just to give an idea of the main research interests.   Some are not ‘positive psychologists’ as such, but their work overlaps.  I haven’t found everyone, but will update as I find more.  If you know any more, please leave a comment with a link.

    Robert Biswas-Diener

    – Well-being, strengths, coaching; this is the guy that travelled the world studying happiness in various cultures.

    Richard Davidson

    – Mindfulness meditation, emotion, neuroscience, neuroplasticity, general brain stuff; this is the guy that did the brain scans of trained Buddhist monks.

    See also: Lab for Affective Neuroscience (Wisconsin)

    – The lab that the above guy is the head of.  Lots of stuff here.

    Edward Deci / Richard Ryan

    Self-determination theory – very comprehensive site, probably all you will need on this topic.

    Ed Diener

    – Subjective well-being/happiness and related topics.  One of the main researchers into well-being.

    Barbara Fredrickson

    – Positive emotions, happiness, she came up with broaden-and-build theory.

    Compassion Lab (umich)

    Jane Dutton et al “We are a group of researchers working in business schools who strive to create a new vision of organizations as sites for the development and expression of compassion. “

    Gallup Research Reports

    – “Gallup experts and senior scientists are continually analyzing Gallup data and sharing their findings with fellow academics, researchers, and opinion leaders.”

    Daniel Gilbert

    – Useful site to stumble on, click “writing” for papers, his blog is also good.

    Jon Haidt

    – Morality.  See both the ‘Research and Publications (Full List)’ and ‘Positive Psychology Stuff’ sections.

    Barbara Held

    – A philosophical psychologist with some interesting critiques of positive psychology.

    Todd Kashdan

    – Well-being, abnormal psychology, mood, anxiety.  Author of “Curious?”

    Marcial Losada

    – “Interaction dynamics and productivity of business teams.”  Discovered the ‘Losada Line’; the 3:1 ratio of positivity to negativity that effective teams display.

    Sonja Lyubomirsky

    – Happiness, positive emotions.  She wrote the popular book “The How of Happiness”

    Barry Schwartz

    – If you’re not spoilt for choice already, here are Schwartz’s papers. (scroll down for the ones with pdfs; older papers only).

    Martin Seligman / Positive Psychology Centre

    – Positive Psychology’s founder, Martin Seligman runs this centre. Hover on ‘PPC research’ for papers.

    Ken Sheldon

    – Goals, motivation, psychological needs, plus many other topics. Lots of papers available here.

    Michael Steger

    – Meaning and quality of life.

    Heather Urry / Emotion, Brain and Behaviour Lab (Tufts University)

    – “Studying the brain and body correlates of emotion, from reaction to regulation”

    VIA Institute

    – Values In Action model of strengths homepage.  For some reason they only offer abstracts, but it’s a good starting point.

    Leave a comment, if you know any more.

    If all of this means nothing to you:

    What is Positive Psychology?

    One answer: What is positive psychology?

    Another answer: What and Why is Positive Psychology?

    Some good blogs on positive psychology:

    http://www.centreforconfidence.co.uk/pp/emilysnews.php

    What About Non-Academics?

    The above sources are journals/technical papers.  If that’s not your cup of tea, try the following books (full disclosure: all are Amazon affiliate links):

    And the following sites:

  • Smoking may cause cognitive functions to decline

    I saw an anti-smoking pop-up the other day. I hate pop-ups, pop-unders, pop-throughs and pop-whatever-else-they’ve-come-up-with, but I did appreciate the message. Not enough to make me like pop-ups, but it was nice to know they’re being used for a good purpose, at least. If I remember rightly it mentioned some of the classic health problems associated with smoking, but as usual none of the lesser known ones. For instance, did you know smoking causes stress? That’s one example. Here’s another one. It’s time to dust off your brain trainer, and postpone your application to Who Wants to be a Millionnaire?, because evidence suggests that smoking impairs certain cognitive functions.

    There’s some debate in this area though. This is often the case with smoking research. I remember one study that analysed all the evidence on passive smoking, and found that there were no negative health effects – until they removed the studies done by authors connected to the tobacco industry – then it showed, correctly, that there are indeed negative health effects.

    In this case, the debate is between some studies that show nicotine improves cognitive functions, and others that say it weakens them. The problem is that many of the studies didn’t include an important ingredient of the scientific process – a control group, in this case, non-smokers. This is important, because without one you couldn’t say whether smoking caused an increase in performance, or removed a deficit. A study in 2000 tried to clear this up. (1)

    To measure cognitive function, the researchers used the Sternberg task, which goes a little something like this: a string of letters is presented on a computer screen, then they disappear. Later, a couple of letters come up and you have to say if they were in the original string or not. It’s a test of both memory and reaction time – how long does it take for people to decide whether or not the letters were in the original set, and how accurate are they, under different conditions?

    In this study, the ‘conditions’ were whether people were heavy smokers (20+ cigarettes per day), light smokers (10 or fewer cigarettes per day), or non-smokers, and whether they have either recently smoked a cigarette or have abstained for 12 or more hours.

    What happened?

    When smokers were allowed to smoke, there was no difference in reaction time or accuracy between smokers or non-smokers. The scores were about the same. But, when smokers were deprived of cigarettes for 12 hours before taking the test, the results were different: this time the heavy smokers did worse than the non-smokers. After a cigarette, however, their performance returned to about the same level.

    This suggests that smoking does not heighten performance on this task, but merely removes a deficit in performance that smoking itself creates. This is similar to the finding that smoking causes stress.

    Urges to smoke

    But it raises another question – does nicotine deprivation slow reaction times directly, or is the urge to smoke distracting people from the task?

    The technical explanation, some researchers propose, goes like this: drug use is related to an action schema, stored in long-term memory: basically, a set of instructions telling smokers to find and take the drug, which is triggered by a drug-related cue (seeing cigarette packets, seeing other people smoke, etc.). According to this theory, if the schema is triggered, but smokers don’t get to take the drug for whatever reason, they get an urge. Once the schema is active, some mental resources will be allocated away from other functions in order to maintain the urge.

    A study in 2003 investigated whether the urge is what causes poorer reaction times. (2) They also used the Sternberg task, and had three groups – a group allowed to smoke, a group deprived of cigarettes, and a group deprived of cigarettes but given nicotine patches. The people given patches had an equal urge to smoke a cigarette as the deprived group, but they got a nicotine fix. So it’s an ideal test of whether nicotine deprivation or the urge causes poor performance.

    In the end, the deprived group had worse results than the patch group, who had worse results than the smoking group. Although the deprived group had the same urge to smoke as the patch group, they did worse on the test.

    This shows that having the urge to smoke does interfere with the performance on this test; but it doesn’t tell the whole story. In addition to the effect of the urge, nicotine deprivation has some direct effect on the brain which slows down reaction times.

    If you smoke, how often are you in a withdrawal state? Whenever you go without smoking for over an hour or so, you’re in withdrawal, and at least one of your mental functions – reaction time – is not as working as sharply as it could if you were a non-smoker. This has important ramifications – pop-ups! You’ll take longer to react click the ‘x’ of a pop-up window. You might even click the fake ‘x’, that just opens up another 10 pop-ups! I don’t know about you, but I think that’s as good a reason as any to quit.

     

    References:

    (1) Tait, R., Martin-Iverson, M., Michie, P.T., Dusci, L. (2000). The effects of cigarette consumption on the Sternberg visual memory search paradigm. Addiction. 95(3), 437-446.
    (2) Havermans, R.C., Debaere, S., Smulders, F.T.T., Wiers, R.W., Jansen, A.T.M. (2003). Effects of Cue Exposure, Urge to Smoke, and Nicotine Deprivation on Cognitive Performance in Smokers. Psychology of Addictive Behavious, 17(4), 336-339.

  • Do you hate the sound of your voice?

    Have you ever heard a recording of your voice, and thought “Holy crap!  Is that what I sound like?”  Everyone else’s voice sounds fine when recorded, but yours sounds strange, different.  I remember hearing once that our voices echoes in our skulls, and therefore they sound different to us than they do to others.  So when we hear our own answer phone messages, we cringe (especially if it’s one of those cheesy singing messages).

    But ever notice that other people don’t really mention your voice sounding different?  This ties in with the finding that your social skills aren’t as bad as you think they are.  A research team in Stockholm looked into this.  They had students record a short story, and then rate their performance of the reading with a Voice Evaluation Questionnaire.  The students also completed a questionnaire measuring how socially anxious they were.  After the students had left, an independent rater listened to the tape recordings, and rated them on an equivalent Voice Evaluation Questionnaire.

    The researchers were trying to discover whether social anxiety correlated with the self-evaluation of the reading, or the independent evaluation.  If the anxiety scale correlated with the self-report, but not the observer report, it would mean our negative views on our own voices are only apparent to ourselves.  If the anxiety scale correlated with the observer report, it would mean that the anxiety is coming through in our voices – it’s noticed by others.

    Happily, the results indicated the former – to us, our voices sound weird, but other people don’t notice anything. So this distorted perception of our own voices is more to do with our own anxieties, and little to do with other peoples’ judgement. Good news, then.  I’m not sure whether the reason our voices sound worse to ourselves is because they echo in our skulls or not, but it’s all in our heads either way.

    Reference:

    Lundh, L., Berg, B., Johansson H., Nilsson, L.K., Sandberg, J., & Segerstedt, A. (2002). Social Anxiety is Associated with a Negatively Distorted Perception of One’s Own Voice. Cognitive Behaviour Therapy 31(1), 25–30

  • Smoking and Stress

    Contrary to popular opinion, smoking isn’t relaxing.  The evidence shows smoking actually causes stress, rather than reduce it.  That “aahhhhh” feeling when you light up, is an illusion.  If you’re a smoker reading this, it’s hard to prove this to you, because from your point of view, you have a certain level of stress, then you light up a cigarette, and that certain amount of stress reduces.  Based on your first hand experience, cigarettes are relaxing, and what more evidence could you possibly need than your own first hand experience?

    The theory behind this is called the ‘Deprivation Reversal Model’.  Smoking creates stress between cigarettes, and removes it during and immediately after smoking.  There’s a little experiment that you can do that will make the idea behind this model more clear.  First, find a wall.  Any good, solid wall will do.  Next, walk right up to it, so you’re toes are touching it.  Then, repeatedly bash your head into the wall.  Go ahead!  Keep doing it for about a minute, taking note of how you feel.  Then stop, and again take note of how you feel.

    Now I’ve never actually tried this myself, but I’m told that after you stop, you feel relief, the pain is reduced and you just generally feel better than you did when you were banging your forehead against solid concrete.

    This the analogy for smoking.  Banging your head represents the time between cigarettes (withdrawal), and stress gradually increases during this time.  Stopping banging your head represents having a cigarette, after which, some of that stress is removed.  The low-stress period lasts about an hour, then you re-enter withdrawal, and you’re back up against the wall.

    How do you know?

    First you might ask yourself, if cigarettes relax you, why are they more pleasurable when there has been a long time since the last one?  Surely the opposite would be true; if you had eight cigarettes in a row, you should get more and more relaxed, and perhaps eventually fall asleep.  But you don’t.

    Second, when the mental health of a large group of people was tracked over a long period of time, researchers found that taking up smoking in the teens leads to various psychological problems further down the line; and these problems weren’t as prevalent in people that didn’t start smoking. (1)

    Third, there have been some experiments testing the link between smoking and stress.  Here’s one example; mood questionnaires were used to compare smokers’ stress levels with non-smokers and deprived smokers (smokers who had not smoked for about 12 hours).  Here are the results:

    smoking_and_stress_1

    As you can see, non-smokers had the lowest stress levels overall, but only marginally – smokers who had smoked earlier that day had roughly the same stress level as non-smokers, but smokers who had been deprived of cigarettes for 12 hours or more, had become pretty stressed out!

    Then look what happens if you let the smokers smoke, let the non-smokers sit and rest for five minutes or so, and give the test again:

    smoking_and_stress_2

    Deprived smokers are no longer deprived, so now their stress level is roughly the same as everyone else’s.  It seems stress isn’t causing people to smoke, at least not primarily, but rather smoking is causing stress. (2)

    Because of this, smokers’ moods fluctuate through the day, with periods of increased stress between cigarettes and periods of normality just after smoking.  It’s a roller-coaster, not a particularly enjoyable one, and the heavier smoker you are, the heavier the ups and downs.

    This is one difference between cigarettes and other forms of addictive drugs; rather than being in a normal state and then getting ‘high’, you are in a stressed state and then get ‘normal’.  Let’s get normal!  But from a smoker’s perspective, it’s the same experience.  It’s just like your subjective experience of stopping banging your head against a wall – it removes pain, but only the pain it caused to start with.

    Double Whammy

    Where smoking differs from our earlier head-banging experiment – and by the way, if you actually tried that, you have bigger problems than smoking – is that smoking is a behaviour that reinforces itself.  You get chemically rewarded when you smoke, and chemically punished when you don’t smoke.

    I actually learned all this the day after I quit; by pure, ridiculous chance.  I had a lecture on nicotine.  I sat through 3 hours of talking about smoking and cigarettes, which wasn’t particularly what I wanted to hear.  But it did seem to work, because once I understood how nicotine worked, and the physical and mental effects smoking has on people, I didn’t smoke again.  Well that’s not true, I actually switched to cigars for a while (and eventually stopped that too – ten a day was getting too much), but I definitely haven’t smoked a cigarette since then.

    Quit Cold Turkey or Cut Down Slowly?

    Stress, along with the other withdrawal symptoms (irritability, anxiety, anger, poor concentration, strong cravings for cigarettes, restlessness, insomnia, increased appetite, weight gain, impatience, etc.) start about an hour after the last fix.  They then increase in intensity, and peak sometime within the next three days or so (The Three Days of Hell, as they are sometimes known).

    Studies tracking peoples’ moods over time find that the few weeks after quitting smoking invariably bring poor moods because of these withdrawal symptoms.  After which, they improve over the longer term.

    But, if you smoke during this period – even if you just have the odd cigarette – you’ll put yourself back into a state of withdrawal, and you’ll have to go through it all over again.  You need to quit cold turkey. Although, note that very heavy smokers should cut down before quitting altogether – if you go from heavy smoking to nothing overnight, it can be a shock to the body as it’s gotten used to all the nicotine and other chemicals being there, and adapted around it. It’s a little bit like a tug-of-rope where one side suddenly lets go – the other side, still pulling, fall all over themselves.

    Try to avoid passive smoking too.  From the point of view of trying to quit, it’s not really the bad moods that are the problem, it’s the cravings.  If you smoke after quitting, you’ll actually strengthen the cravings for more, not reduce them, which is what you’re hoping.  Don’t worry if you do give in though; it may take a few attempts.  Feel like making one today?

     

    Recommended Reading:


    References:

    (1) McGhee, R., Williams, S., Poulton, R., & Moffitt, T. (2000). A longitudinal study of cannabis use and mental health from adolescence to early adulthood. Addiction, 95(4), 491-503.

    (2) Parrott, A.C. & Garnham, N.J. (1998). Comparative Mood States and Cognitive Skills of Cigarette Smokers, Deprived Smokers and Nonsmokers. Human Psychopharmacology, 13, 367-376.

    See also: Parrott, A.C. (2000). Does Cigarette Smoking Cause Stress? American Psychologist. 54(10), 817-820.

    and: Parrott, A.C. (2000). Cigarette Smoking Does Cause Stress. American Psychologist. 1159-1160.

  • Why is Smoking Addictive?

    “I finally overcame my will power and started smoking again.” – Mark Twain

    There’s no better way to start an article than to quote a long-dead writer with a moustache; especially when he (or she – women can have moustaches too) makes a good point in an ironic way.  In this case, the point is that once you’ve started smoking, it’s tough to stop.  I know that first hand; I was a smoker for many years.  Right from the beginning though, I knew it was bad for me and that I’d eventually stop.  And eventually I did, on roughly the 378th attempt.

    It’s not that it’s just great fun, like going to the cinema – smoking is chemically addictive.  It has an effect on the brain that makes you want to keep doing it.  Despite the negative health effects being pretty well known by now, smokers seem to either disagree that smoking is harmful, or come up with interesting justifications for smoking.

    And for a smoker seeking to rationalise their behaviour, there’s plenty of material:  “Some people smoke all their lives and don’t get sick.”  “You could get hit by a bus tomorrow.”  “It looks cool.”  And of course, “I can quit any time I want!” But why do people get addicted to cigarettes, and not, say, apples?

    This is your brain on apples

    We have a reward mechanism in our brain, which is designed to help us survive by getting us to repeat actions that are beneficial for us.  All mammals have this.  It fires up when we eat, have sex, socialise; when we do anything that we like doing.  The fuel that this system runs on is called dopamine.  Some people call it the pleasure chemical, but maybe it’s more accurate to call it the reward chemical.

    Why do people become addicted to cocaine, alcohol, and nicotine?  It’s because these drugs ‘hack into’ this reward system, and cause dopamine to be released in large amounts.  Nothing is necessarily happening to you that your brain would recognise as a beneficial thing; the drugs just get in there and activate the reward system at the same time you are taking them.

    When I say ‘at the same time’, that really depends on how quickly the drug gets into your brain and triggers the dopamine release.  The quicker this happens (and the bigger the release, of course), the more addictive the drug is.  This is because the dopamine release will coincide more closely with the physical act of taking the drug.  Smoking is about the quickest method you can get.  The chemicals get to your brain quicker than if you had injected them.

    So, you take a drag of a cigarette.  The reward system quickly activates.  Your brain goes “Ah, dopamine, what I am doing is beneficial, I’ll make sure to do this again!” at the same time as you’re smoking.  Then you take another drag, “Ah, dopamine, this is beneficial…” etc., 30 or so times in the space of a few minutes.  The reward system is getting triggered quickly and repeatedly, and being linked to what you are doing at the time: smoking.  This is why it’s so addictive.

    Ever get a craving while stood at a bus stop?  Waiting for a train?  While drinking alcohol?  Same thing.  If you tend to smoke at a certain time – say you have a cigarette with your morning coffee – then over time smoking gets associated with that situation: if you drink a coffee on a morning, you’ll get a craving for a cigarette.  After you quit, and expose yourself to this situation repeatedly without smoking, the association weakens, along with the craving.

    This is why the old tactic of leaving empty cigarette packets around to give you the illusion that you are stocked up is bass-ackwards; it only serves as a trigger for a craving.  There was an anti-drug campaign a few years ago here in the UK, posters were found all over that displayed pictures of various drug paraphernalia, in a sort of “don’t use these nasty things” sort of way.  This was doomed to failure for the same reason.

    You can’t really blame anyone for being addicted to smoking.  This reward system is there to help us survive, not to be hacked into.  We don’t have Norton Anti-Addiction installed in our brains, which runs automatically once a week (and slows down everything else we are doing at the time).  If these pathways are activated, the brain has no idea there’s anything unnatural going on, so naturally we come up with rationalisations to explain the behaviour – some people don’t die from smoking, I could quit if I wanted, etc.

    There’s not only this reinforcing effect, chemically rewarding us for smoking, but there’s also the experience of withdrawal to deal with too.  We’ll look at that next time.

    Recommended Reading:

  • How to make people "get with the program"

    You know those loyalty stamp cards you get in coffee shops?  Ever wondered why you get a few stamps free when you get them?  It’s because of something called the endowed progress effect –  you’re more likely to keep working towards a goal if you think you’ve already made some progress towards it.  So you’re more likely to return and fill the card up if there are nine total boxes to fill, and two get stamped for free, than if there are seven total boxes to fill and none are filled for free – even though the cost and effort is exactly the same for both.

    2265739887_00b5e53c34_m
    Bob was convinced that milk was a better cleaner than soapy water

    This idea was tested, not in coffee shops, but in a car wash.  In 2006, researchers devised two loyalty schemes that the car was would use.  Customers either got a card that needed ten stamps to earn a free car wash, but the card already had two stamps on it, or they got a card that needed eight stamps to earn a free car wash.  Exactly the same number of purchases were needed to get the prize, but half the customers were under the impression they had already made some progress towards the prize.  And it worked; the redemption rate was 34% for the card with two free stamps, versus 19% for the card without free stamps.

    Not only that, but the customers with free stamps filled up their cards more quickly, and the time between washes got shorter and shorter as they progressed – the closer they got to the prize, the more effort they put in to get it.

    How does it work?

    Once we accept a goal, for whatever reason, we become strongly motivated to see it out.  We don’t complete everything we start, of course, but we’re more likely to finish something that we’ve already put some time and effort into than something that we haven’t started yet.  We like to get a return on what we’ve invested into.  This is partly the reason it’s hard to stop gambling once on a losing streak – the lure of getting something back on our investment is far more seductive than definitely accepting a loss.

    Interestingly, this is true even if we haven’t actually made any progress, or put any effort into the pursuit of a goal – as long as we merely appear to have done so (to ourselves), we’re suddenly under the same psychological pressure to see it though.  By creating the illusion of progress, the car wash owners made it seem like the task of getting to ten stamps had already begun, and was incomplete.

    Getting with the program

    The basic principle is this: people are more likely to stick to the program if you can make it seem that they’ve already made progress towards its end goal. If this basic principle carries over to other domains, the possibilities are endless.

    For example, if you run some kind of online course, offer the first two modules for free, and put a page up with a list of all modules, with the first two already ticked off.

    If you’re in a role where you have to motivate people, then pointing out the progress that’s already been made should help.  You could create a performance-based points system, where the points can be traded for prizes at the end of the month, but each person gets a certain number for free.

    If you’re promoting a book, give the first chapter out for free as an ebook.  This will not only get your work out there, but will set up an incomplete goal in your readers’ heads; and many will feel the need to complete the goal.

    This technique doesn’t have to be used for commercial purposes, of course.  As long as it’s used for a task-based goal, it should work.  So, say for example you’re trying to raise awareness of an important issue.  Frame your information as a course, and give it an official sounding title, such as *your organisation* certificate in *your issue* awareness.  Then give out a leaflet which contains the first two ‘modules’ of your course, probably basic stuff like “Introduction to X”, and of course include module list on the final page with the first two modules ticked off already.  Then point to your website or other location they can find the rest of the course, and once you can confirm they’ve completed it, post them a certificate or provide one for print out.  The idea is, people will think they’ve already completed modules 1 & 2, and they’d better complete the rest or that would be a waste of time.

    These are just a few ideas from the top of my head, I’m sure you can think of more for whatever your purposes are.  I hope you’ve enjoyed this little series of posts on persuasion, and it’s given you a few useful ideas as well as made you aware of how your mind responds to persuasion techniques and advertising.  Please, only use these principles for the forces of good.

    Recommended Reading:


    Reference:

    Nunes, J. C. & Dreze, X. (2006). The endowed progress effect: how artificial advancement increases effort.  Journal of Consumer Research. 32, 504-512.

    Image: Bob Dobbs opens a car wash by Radio Rover

  • What happens when we label people?

    Ever been labelled? Ever labelled someone yourself?  Everyone’s done both, sometimes it’s benign, sometimes it’s a good thing and sometimes it’s a bad thing.  It starts from an early age and continues through life – he’s a jock, he’s conscientious, she’s a troublemaker.  Assigning labels to things seems to be part of how our brain makes sense of the world.  But what happens to a person when you give them a particular label?

    Researchers Alice Tybout and Richard Yalch devised an ingenious way to test this.  A week or so before an election, they went door-to-door, surveying people about their attitudes towards the different candidates and some current issues.  Then, while still in front of the participant, they compared the survey answers to a voter profile for an “average” citizen, and told the participant that, based on their answers, the likelihood they would vote was either average, or above-average. In reality, however, the voter profile was fake and this label was given randomly.

    Here’s how the labels were specifically given:

    Above average label:

    “That’s interesting, your proftle indicates that, relative to others in this community, you are an above-average citizen. Our research shows that people like you are very likely to vote in elections and participate in political events.”

    Average label:

    “That’s interesting, your profile indicates that, relative to others in this community, you are an average citizen. Our research shows that people like you have an average likelihood of voting in elections and participating in poitical events.”

    As you can see, the label seemed to come from a place of authority, and they made sure that the participants knew what was expected of people with this particular label.  So how did these labels affect voter turnout?  As you might have guessed, labelling people as likely to vote did increase turnout – 86.5% of this group voted, versus 75.3% of the ‘average’ group.  But have a look at the chart below:

    label people

    The label had the strongest effect on people who already thought of themselves as voters; who had what psychologists call a “self-schema” for voting.  A ‘self-schema’ (pronounced skeema) is a generalisation you make about yourself based on your previous behaviour and experiences.  A self-schema will tend to affect how you interpret and respond to other information you receive about yourself.

    In this case, for example, people were more likely to vote when their self-scheema and the label they received were congruent.  Make sense?  Assuming this is true for every self-schema, you can see some practical application.  Labelling your workforce as a hard workers will have a bigger effect on productivity if they already see themselves as hard workers; though it will still have some effect if they don’t.

    You can see that when people already have a self-schema as being the voting type, telling them they are an average voter will make them more likely to vote than telling people who don’t have this self-scheema, that they are above-average citizens.  This might be because we don’t pay as strong attention to things when they don’t match our self-schema.  Or maybe, simply talking about political issues was enough to get these eager voters fired up.

    How long does a label last?

    Less than eight months, apparently.  In a following election, eight months later voter turnout overall had dropped to 54% for the group labelled above average, and 53% for the average group.  Labelling only seems to work in the short-run, probably because many other different labels, cues and primes will come along over time, and they might override a label that was only given once.

    Practical Applications

    This is another example of how a something deceptively simple can affect peoples’ behaviour. There are plenty of ways that labelling can be ethically applied.  Teachers could tell students that they seem able and competent, managers can tell their staff they are up to the task, and you can tell your date that she definitely seems like the type of girl who’d come home with you (OK, maybe not the last one!).

    What I’d want to know it how authority affects labels.  For example, if you really like and respect your teacher, and she tells you that she’s been keeping an eye on you and she really sees potential in you, you could go a long way, would that have a bigger effect than if one of your classmates said it, for instance?  You also have to wonder, if a police officer tells you that you’re worthless criminal scum, what effect does that have on you?

    I wonder what would happen if the police went around acting genuinely surprised whenever someone committed a crime, and absolutely insisted, to the full extent of their authority, that the perpetrator was a law-abiding, upstanding citizen, and the couldn’t understand why they did it.  Maybe some people would just bow down to the authority “I am?  Oh.  Didn’t realise officer, my bad!”

    Another application is you can become more aware of attempts to label you, particularly by advertisers.  This is definitely something you should do, I mean, after all, you’re worth it.  And if you can figure out your self-schema, you’ll be able to see what types of labels are more likely to affect you.

    Oh, by the way, I was analysing my web traffic statistics yesterday, and I suddenly realised that readers of Generally Thinking are a loyal, intelligent and open-minded bunch, who like to visit this site regularly!

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    Reference:

    Tybout, A. M., Yalch, R. F. (1980). The Effect of Experience: A Matter of Salience? Journal of Consumer Research, 6, 406-413.

  • Divided Minds

    Have you ever started a diet or exercise program, and quit after a week?  Have you ever lied in bed too long when you know you should get up?  Ever woken up next to the missing link?  Everyone has taken actions that they didn’t consciously plan to do.  The reason for this is that different parts of your mind have different agendas.  It’s pretty common knowledge these days that there’s a ‘conscious’ mind and a ‘subconscious’ mind. The conscious part is what you experience as being ‘you’.  All the other parts of your mind are subconscious, and work away without your involvement.

    Having a mind like this quite an interesting experience.  The subconscious parts make a lot of our choices, and guide a lot of our actions.  But because we only experience the conscious part of our mind, we don’t fully realise this.  Plus we are very good at inventing stories and rationalisations, to make it seem like we decided to do all these things in the first place.

    How we experience the mind makes it seem like driving a car.  The subconscious is the car, and we’re the driver. With this metaphor, we call the shots and decide where to go – the unconscious mind then puts its resources to work in taking us there. We’re driving the car… we steer, we choose how fast we go, and we can change direction at any time.  The subconscious can get us from A to B, but can’t choose where B is – all it can do is offer suggestions on the sat-nav, and hope we listen.

    In reality though, it’s the other way around – the conscious mind exists to serve the subconscious mind. In The Happiness Hypothesis, Jonathan Heidt offers a different metaphor – a rider and an elephant. The elephant is the subconscious mind, the rider the conscious mind.  The elephant is a big, burly beast, and will pretty much do whatever it wants. The rider isn’t strong enough to push the elephant around; all it can do is shout and nudge, and hope the elephant will listen.

    Thailand Elephant Rider - painting by Helen Carson
    Thailand Elephant Rider – painting by Helen Carson

    The painting to the right, by Helen Carson, illustrates this idea perfectly.  The rider has no whip, no reigns – no means of directing the elephant besides a word in it’s ear. The elephant leads the way and goes where it wants – even if the rider doesn’t want to!

    Many clever studies have been done to show that the elephant is calling most of the shots.  In one famous study, researchers asked people to write down behaviours they thought were characteristic of either intelligence or stupidity.  Then each person was given a general knowledge test.  Even though the participants had no idea that these two tasks could be related, the people that wrote about intelligence did better than average on the tests.

    If you did a task like this, you might think it was a bit mundane.  You wouldn’t really care about the characteristics of intelligence… but you’re getting paid, so you do it.  Besides, maybe you can get in a bit of daydreaming while you’re at it.  But behind the scenes, the elephant is doing some processing of its own, priming you for what might be ahead.  The people that wrote about stupidity did worse than average on the tests.

    This makes you wonder about news headlines.  If exercises like this can affect things like test results, what’s the net effect of headlines like “Financial Crisis!”, “Knife Crime Increasing!” and “Terrorist Attacks”?  Yet another justification of my decision not to watch television or read newspapers!

    But why does the mind work like this?  Why aren’t we in control as much as it seems we are?  It’s because consciousness is a pretty new invention, whereas the rest of the mind has been around for a long time. It has survived millions of years of evolution, and been passed through many species.  Along the way, bits have been added on and taken away – whatever didn’t work was weeded out.  What’s left is a tried and tested formula.  The rider is just the latest addition to that design, the latest hardware upgrade.  The elephant is better off for having a rider, or it wouldn’t have one, but there’s no sense in reshaping everything that has proven effective for millions of years, just because the mind suddenly realised it can think!

    All our subjective experiences, our identities and identity crises are basically the result of this new addition.  They are there because they help the elephant to survive, just as things like memory and emotions helped other species’ to survive, at earlier points in time.

    In reality though, there isn’t a divided mind.  It’s all the same thing, just like the liver, lungs and heart are parts of the same body.  It’s only the new rider module’s ability to self-reflect that makes it seem, to the rider at least, that there’s a divide.  But as we’ll see, when the rider figures out that he exists, some more practical and useful conclusions can be reached – which is kind of the point of him being there in the first place!

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